• 100% Quality Print On Demand, Nottingham UK
  • ORDER LINE 0115 940 0051

Shipping & Returns

Shipping

 1. Delivery of the Goods shall be made by us or our carrier to the address for delivery shown in the Order Form. It is important that this address is accurate. Please be precise about where you would like the Goods left if you are out when we deliver. Once the Goods have been delivered in accordance with your delivery instructions, you will be responsible for them. Our responsibility for everything other than damage due to our negligence or due to a manufacturing design or design fault will cease upon delivery.


1.1 We will do all that we reasonably can to meet the date given for delivery or, if no date has been agreed, within 30 days of the order date. We cannot be held responsible for delays beyond our control. If we are unable to make the delivery date we will contact you. If delivery cannot be made within 30 days of the given delivery date you will be entitled to either arrange a revised date or cancel the order and receive a full refund. If we are able to make delivery in advance of the given date we will contact you.

1.2 If the order is a multiple order and we are unable to make delivery of the whole order but are able to deliver part we will contact you, informing you of this, and delivery will be on a mutually agreed date. In this instance delivery will be said to be made in instalments. Each delivery shall constitute a separate contract and any failure by us to deliver any one or more of the instalments in accordance with these conditions, or any claim by you in respect of any one or more instalments will not entitle you to treat the contract as a whole as repudiated.

1.3 If we fail for any reason within our control to fully/partially deliver your Goods any reimbursement shall be no more than the price of the Goods, together with any delivery and/or reasonable return costs.

 

Returns

You have a cooling off period of 14 days after the date on which you have received the Goods to cancel the Contract, and return the Goods at your cost to receive a full refund of the purchase price only (no delivery charges will be credited).

During the cooling off period any cancellation must be given by written notice by either party.

Goods must be returned complete and undamaged with all accessories and instructions.  The original packaging must be returned in reasonable condition.

The right to cancel this contract will not apply in respect of:

Personalised Goods or Goods made to your specification (in accordance with paragraph 3.2 of our Terms & Conditions).
Goods that appear to have been used
Goods returned after 14 days from the date of order
Goods on special offer
Service items
Orders returned where a sample or prototype has been approved prior to despatch

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